FAQ

Bakwaibags

FAQ

How do I pay?

All payments are processed via paypal or Stripe payments.

Do you ship worldwide?

Yes we do, just enter your address during checkout and we ship to you from the UK via Royal Mail.

How do you take custom orders?

If you would like a custom order made, all you need to do is send us an e-mail: [email protected].

How long do custom orders take?

Production time could take between 1-4 weeks. Depending on availability of leather and shipping destination.

What is your returns policy?

If you are unhappy with your order and would like a refund or an exchange, please send an email to [email protected] to get shipment details. All refunds & exchanges must be processed within 14 days of receiving the item.